Our Services
At Alfred Poppins we can assist you in getting the look and feel you want in your home when it comes to your wood burning or multi-fuel stove.
The services we provide are from start to finish and beyond.
- In store we offer expert advice from an experienced member of the team. We will guide you through all the options you have before discussing the free of charge home visit.
- When the home visit is carried out we will come to your house to make sure what you have as a vision can be created. At this point there are no silly questions and we make sure you know what we are going to quote on.
- The quote. We then email you a quote, this quote breaks down all the prices so you know what you are paying for and can pop back in to the shop to finalise any of the details.
- Only then do we ask for money to secure your installation date.
- The installation is then carried out by our fitters that have worked for us for many years and their attention to detail is second to none and we have literally hundreds of pictures of their work for you to see.
- Once it is installed we will give you a demonstration on how to use and get the most from your new stove.
- Once you have enjoyed your stove for a season then you can contact us to keep your chimney cleaned and stove serviced with our sweep and service engineer, please call us on 07871 322780 or 07581 322069.
Stocking some of the finest brands on offer we can supply, install and service your appliance forever.
Stove Servicing
We offer a full stove service which would ensure that your appliance is safe and working correctly keeping your stove in tip top condition is critical to the safety of your property and family.
Chimney Sweeping
Chimneys need to allow the free passage of dangerous combustion gasses. Regular sweeping will remove soot, bird nests, cobwebs and any other blockages. It also removes creosote, which will help to prevent dangerous chimney fires. Chimney Sweeping will also increase the efficiency of some appliances. It is recommended that you have your chimney swept at least once a year when burning smokeless fuel, quarterly with burning wood and Bituminous coal. Click here to book your Chimney Sweep
Installation Safety Checks
Similar to having your gas boiler checked, we are able to come out and issue a report for the stove installation in your property, this could be a property that you have just purchased or even looking to purchase. This will ensure that the property is safe and your family are not in danger. If the installation deemed dangerous or not compliant, we will advise you not to continue using the stove, until rectification works are completed.
Where possible we will issue an estimated cost for any works required to make the installation safe and compliant, unfortunately some installations are so far from complaint they are not cost effective to rectify and we would recommend starting from scratch but we will always do our best to rectify any issues.
Stove Door Repairs
Is your glass broken in your stove door? Are you unable to remove the old glass or have your studs broken? If so we can repair and replace your glass, simply either bring in your stove details, your door or a photograph of the door and we will provide you with an estimate. Sometimes doors cannot be repaired this could either be to the age of the stove and the lack of available spare parts or the doors are too badly worn to be repaired.
Latest News...
Why you need to remove disconnected back boilers.
Terror of mother, 21, and three-year-old son as wood-burning stove explodes and wrecks their home A mother and her three-year-old son had a lucky escape after they narrowly avoided an 'ferocious' explosion which wrecked their home. Amy Rooke, 21, and her son Kayden...
Frequently asked Questions when buying a wood burning or multifuel stove.
Frequently Asked Questions What are the benefits of a solid fuel stove over a traditional open fireplace? Most solid fuel stoves are approximately 40-50% more efficient than an open fire and allow the user to have control over the rate of burn and heat output to the...
Why should I use a registered sweep?
A news story yesterday 11/02/2013. A sweep who did not remove a bird's nest blocking a chimney flue has been fined £5,000 over the death of an ex-miner from carbon monoxide poisoning. Philip Jones, of Porthcawl, was also ordered to pay £2,500 costs after the Health...
Who are HETAS?
HETAS are the official body recognised by Government to approve biomass and solid fuel domestic heating appliances, fuels and services including the registration of competent installers and servicing businesses. There are many benefits behind using the wide range of...
Why is my chimney damp?
Q - Why is the chimney breast in my room damp? A - There are a few possibilities that could be causing your damp patches. First port of call would be to us call by and check whether your leadwork is all intact and performing its proper function, on older homes in...
I HAVE LINING IN MY CHIMNEY WHICH WAS USED FOR A GAS FIRE CAN I USE IT FOR MY WOODBURNER?
I HAVE LINING IN MY CHIMNEY WHICH WAS USED FOR A GAS FIRE CAN I USE IT FOR MY WOODBURNER? The usual rule for any chimney lining or alteration which has been done to run a gas fire is "ALL OUT". The gas liner is not made from a metal strong enough to cope with the heat...
The Showroom:
Unit 18 Chater business estate, Pit Lane, Ketton, PE9 3SZ
Stove showroom: 01780 720240
Chimney sweeping: 07581 322069
Mobile: 07871 322 780 or 07581 322 069
Email. [email protected]