Frequently Asked Questions

How often does my chimney need sweeping?
Frequency will depend on a number of factors which include the type of fuel used, appliance, duration of use, moisture content of wood fuel, and the type of chimney you have. Your Chimney Sweep will be able to advise on the sweeping frequency during the appointment. The sweeping frequencies below are for guidance purposes only:-

  • Smokeless fuel: At least once a year
  • Wood: Quarterly when in use
  • Bituminous coal: Quarterly when in use
  • Oil: Once a year
  • Gas: Once a year

Will having my Chimney Swept make a mess?
Our Chimney Sweeps are very mindful and conscious of making as little mess as possible, and are in fact trained in the prevention of dust escaping during sweeping. However, there are exceptional circumstances e.g. if a chimney may be blocked with a birds nest, which makes it difficult to guaranteed that no mess will be made.

What should I do to prepare for the sweep’s visit?
Normally they will need a clear passage to the chimney and adequate space to work in. They may suggest you clear any ornaments from the hearth and mantelpiece, and perhaps you could clear the grate of any fuel, ash or rubbish etc before the sweep arrives.

 

Why do I need my chimney swept before it is closed off?
If a chimney is closed off, it can become damp. If there is soot in your chimney, then this soot can turn into a black acidic slurry that in an old chimney can soak into the internal walls causing severe problems. If the damp gets bad, then it can penetrate through the wall into the room where it will cause unpleasant stains on the walls.

Why are there smoke marks just above the fireplace?
This may be caused by smoke leaking back into the room; call Alfred Poppins Chimney Sweep to seek their advice as soon as possible.

A bird has come down my chimney, how do I prevent this happening again?
Seek the advice of Alfred Poppins Chimney Sweep who will be able to advise you on a suitable terminal / guard for your chimney.

For information or advice on your chimney or heating appliance please contact us.

Latest News…

Aways use a registered sweep and installer udi

We went to see a lovely lady today who had just had her chimney swept by another sweep who had been doing it for a few years. We went to service the stove but on inspection we noted that it hadn't been swept at all and the chimney was full with soot and tar. On...

Di Lusso Euro R4

We installed this for one of our customers in Barnack this past week. The Di Lusso wood only stove is great for houses with no chimney. It can sit closer to combustible materials than most other stoves available on the market.

A busy start to the year

We have been very busy through the first part of the calendar year. This winter has been a cold one and we have installed lots of stoves for our happy customers.

Some more of our recent installs

This is the Woodwarm Phoenix Firewren 4kw with black limestone hearth and mid oak non combustible beam.    This is the Ash 1 5kw multifuel stove which is available as part of out stove package for £1500 which includes fire, lining, parts and signing off....

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The Showroom:
Unit 4 West Street, Stamford, PE9 2PL

Stove showroom: 01780 753 979
Chimney sweeping: 07581 322069
Mobile: 07871 322 780 or 07581 322 069

Email. [email protected]