Frequently Asked Questions

How often does my chimney need sweeping?
Frequency will depend on a number of factors which include the type of fuel used, appliance, duration of use, moisture content of wood fuel, and the type of chimney you have. Your Chimney Sweep will be able to advise on the sweeping frequency during the appointment. The sweeping frequencies below are for guidance purposes only:-

  • Smokeless fuel: At least once a year
  • Wood: Quarterly when in use
  • Bituminous coal: Quarterly when in use
  • Oil: Once a year
  • Gas: Once a year

Will having my Chimney Swept make a mess?
Our Chimney Sweeps are very mindful and conscious of making as little mess as possible, and are in fact trained in the prevention of dust escaping during sweeping. However, there are exceptional circumstances e.g. if a chimney may be blocked with a birds nest, which makes it difficult to guaranteed that no mess will be made.

What should I do to prepare for the sweep’s visit?
Normally they will need a clear passage to the chimney and adequate space to work in. They may suggest you clear any ornaments from the hearth and mantelpiece, and perhaps you could clear the grate of any fuel, ash or rubbish etc before the sweep arrives.

 

Why do I need my chimney swept before it is closed off?
If a chimney is closed off, it can become damp. If there is soot in your chimney, then this soot can turn into a black acidic slurry that in an old chimney can soak into the internal walls causing severe problems. If the damp gets bad, then it can penetrate through the wall into the room where it will cause unpleasant stains on the walls.

Why are there smoke marks just above the fireplace?
This may be caused by smoke leaking back into the room; call Alfred Poppins Chimney Sweep to seek their advice as soon as possible.

A bird has come down my chimney, how do I prevent this happening again?
Seek the advice of Alfred Poppins Chimney Sweep who will be able to advise you on a suitable terminal / guard for your chimney.

For information or advice on your chimney or heating appliance please contact us.

Latest News…

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Today we have been installing a twin wall insulated chimney system and Contura 810 stove. After removing the old gas fire which was capped off by a gas safe engineer we were able to start marking out and cutting through the wall at a 45* angle for the twinwall system...

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We have been busy sweeping chimneys this week all across Stamford, Rutland and Peterborough and unfortunately we are finding more and more Wood-burners and multi-fuel stoves wrongly installed. It is very important to get your chimney swept each year especially because...

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We recently went to a job in Great Easton for a customer who had purchased a house and wanted a sweep and inspection of the fireplaces in the property. We could see straight away that one of the fireplaces wasn't fixed as it should be and had been spilling into the...

Today’s install 20/09/2019

Today we had the pleasure of installing this Woodwarm Phoenix fireblaze 6kw convection stove. We a used duraflue twinwall insulated chimney system terminating up through the roof and a black limestone hearth for stove standing.

Friday 13th September 19

Here we have fitted on of the best stoves available on the market, The Woodwarm Phoenix firegem 5kw multi-fuel stove is super efficient and simple to use. With its big viewing window and stay cool handles it fits most styles and decors. We have opened up the internal...

Recent installs September 19

We installed this Town & Country Pickering wood burning stove last week in South Luffenham. We replaced an old inefficient Aga stove, lined the chimney and added a new black limestone hearth. Another happy and warm customer!

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The Showroom:
Unit 4 West Street, Stamford, PE9 2PL

Stove showroom: 01780 753 979
Chimney sweeping: 07581 322069
Mobile: 07871 322 780 or 07581 322 069

Email. [email protected]