Frequently Asked Questions

How often does my chimney need sweeping?
Frequency will depend on a number of factors which include the type of fuel used, appliance, duration of use, moisture content of wood fuel, and the type of chimney you have. Your Chimney Sweep will be able to advise on the sweeping frequency during the appointment. The sweeping frequencies below are for guidance purposes only:-

  • Smokeless fuel: At least once a year
  • Wood: Quarterly when in use
  • Bituminous coal: Quarterly when in use
  • Oil: Once a year
  • Gas: Once a year

Will having my Chimney Swept make a mess?
Our Chimney Sweeps are very mindful and conscious of making as little mess as possible, and are in fact trained in the prevention of dust escaping during sweeping. However, there are exceptional circumstances e.g. if a chimney may be blocked with a birds nest, which makes it difficult to guaranteed that no mess will be made.

What should I do to prepare for the sweep’s visit?
Normally they will need a clear passage to the chimney and adequate space to work in. They may suggest you clear any ornaments from the hearth and mantelpiece, and perhaps you could clear the grate of any fuel, ash or rubbish etc before the sweep arrives.

 

Why do I need my chimney swept before it is closed off?
If a chimney is closed off, it can become damp. If there is soot in your chimney, then this soot can turn into a black acidic slurry that in an old chimney can soak into the internal walls causing severe problems. If the damp gets bad, then it can penetrate through the wall into the room where it will cause unpleasant stains on the walls.

Why are there smoke marks just above the fireplace?
This may be caused by smoke leaking back into the room; call Alfred Poppins Chimney Sweep to seek their advice as soon as possible.

A bird has come down my chimney, how do I prevent this happening again?
Seek the advice of Alfred Poppins Chimney Sweep who will be able to advise you on a suitable terminal / guard for your chimney.

For information or advice on your chimney or heating appliance please contact us.

Latest News…

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Today we have been working on a beautiful three storey home in Stamford with 9 chimneys that were difficult to access. The cost of scaffolding for the job was far to much for the work that needed to be done so we used a cherry picker with IPAF operator that could be...

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Today we managed to finish off this install in Ketton, Rutland. The customer chose a Charnwood C five wood burning stove in gunmetal grey, along with the black limestone hearth and stone mantle it really finishes the room off. We have a great team at Alfred Poppins...

Today’s install 3/10/2019

Today we installed this Woodwarm Phoenix Firewren 4KW convector stove. With its low distance to combustible materials it fitted perfectly into the corner of this room. It also has the added bonus of a handle and controls that stay cool to touch even when the stove it...

Today’s install 1/10/2019

We had the pleasure of fitting this Clock Blythfeild multi-fuel stove into this stunning little castle house near Bourne in Lincolnshire. The chimney was lined with a stainless steel flexible chimney liner and fitting connecting up to the stove and then tested on...

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The Showroom:
Unit 4 West Street, Stamford, PE9 2PL

Stove showroom: 01780 753 979
Chimney sweeping: 07581 322069
Mobile: 07871 322 780 or 07581 322 069

Email. [email protected]