Frequently Asked Questions

How often does my chimney need sweeping?
Frequency will depend on a number of factors which include the type of fuel used, appliance, duration of use, moisture content of wood fuel, and the type of chimney you have. Your Chimney Sweep will be able to advise on the sweeping frequency during the appointment. The sweeping frequencies below are for guidance purposes only:-

  • Smokeless fuel: At least once a year
  • Wood: Quarterly when in use
  • Bituminous coal: Quarterly when in use
  • Oil: Once a year
  • Gas: Once a year

Will having my Chimney Swept make a mess?
Our Chimney Sweeps are very mindful and conscious of making as little mess as possible, and are in fact trained in the prevention of dust escaping during sweeping. However, there are exceptional circumstances e.g. if a chimney may be blocked with a birds nest, which makes it difficult to guaranteed that no mess will be made.

What should I do to prepare for the sweep’s visit?
Normally they will need a clear passage to the chimney and adequate space to work in. They may suggest you clear any ornaments from the hearth and mantelpiece, and perhaps you could clear the grate of any fuel, ash or rubbish etc before the sweep arrives.

 

Why do I need my chimney swept before it is closed off?
If a chimney is closed off, it can become damp. If there is soot in your chimney, then this soot can turn into a black acidic slurry that in an old chimney can soak into the internal walls causing severe problems. If the damp gets bad, then it can penetrate through the wall into the room where it will cause unpleasant stains on the walls.

Why are there smoke marks just above the fireplace?
This may be caused by smoke leaking back into the room; call Alfred Poppins Chimney Sweep to seek their advice as soon as possible.

A bird has come down my chimney, how do I prevent this happening again?
Seek the advice of Alfred Poppins Chimney Sweep who will be able to advise you on a suitable terminal / guard for your chimney.

For information or advice on your chimney or heating appliance please contact us.

Latest News…

Post Covid installs & Chimney sweeping.

We have been back working for a few months now and we have been installing stoves and fireplaces into some stunning homes. Chimney sweeping is also in full swing and the team is working hard trying to fit all of our customers in where we can. We are currently booking...

Our new showroom in Ketton

We are now open and running as appointment only in our new Ketton showroom. We are stocking a good range of stoves which are Woodward, Clock, Town & Country, Contura and Heta. Contact us to make your appointment, we are happy to help!

Temporary closure of business due to COVID-19

Dear Valued customers Due to the government announcement and the rapid spread of COVID-19 we have taken the difficult decision to remain closed for the next 3 weeks and protect our customers, family and friends. As we have a vulnerable member in our household I will...

The government announcement on fuels

You will have no doubt seen the headlines regarding the Government’s announcement on fuels. This forms part of the Clean Air Plan and an announcement has been in the pipeline for a while. As an organisation, The Guild of Master Chimney Sweeps feel it’s important to...

Our new home owner inspections

Since we launched our new home buyers fire safety inspection in January it has proved popular. Not only for new home owners but for landlords and estate agents where the safety of the appliance has to be thoroughly checked and signed off. Today we were asked to...

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The Showroom:
Unit 4 West Street, Stamford, PE9 2PL

Stove showroom: 01780 753 979
Chimney sweeping: 07581 322069
Mobile: 07871 322 780 or 07581 322 069

Email. [email protected]