Frequently Asked Questions

How often does my chimney need sweeping?
Frequency will depend on a number of factors which include the type of fuel used, appliance, duration of use, moisture content of wood fuel, and the type of chimney you have. Your Chimney Sweep will be able to advise on the sweeping frequency during the appointment. The sweeping frequencies below are for guidance purposes only:-

  • Smokeless fuel: At least once a year
  • Wood: Quarterly when in use
  • Bituminous coal: Quarterly when in use
  • Oil: Once a year
  • Gas: Once a year

Will having my Chimney Swept make a mess?
Our Chimney Sweeps are very mindful and conscious of making as little mess as possible, and are in fact trained in the prevention of dust escaping during sweeping. However, there are exceptional circumstances e.g. if a chimney may be blocked with a birds nest, which makes it difficult to guaranteed that no mess will be made.

What should I do to prepare for the sweep’s visit?
Normally they will need a clear passage to the chimney and adequate space to work in. They may suggest you clear any ornaments from the hearth and mantelpiece, and perhaps you could clear the grate of any fuel, ash or rubbish etc before the sweep arrives.

 

Why do I need my chimney swept before it is closed off?
If a chimney is closed off, it can become damp. If there is soot in your chimney, then this soot can turn into a black acidic slurry that in an old chimney can soak into the internal walls causing severe problems. If the damp gets bad, then it can penetrate through the wall into the room where it will cause unpleasant stains on the walls.

Why are there smoke marks just above the fireplace?
This may be caused by smoke leaking back into the room; call Alfred Poppins Chimney Sweep to seek their advice as soon as possible.

A bird has come down my chimney, how do I prevent this happening again?
Seek the advice of Alfred Poppins Chimney Sweep who will be able to advise you on a suitable terminal / guard for your chimney.

For information or advice on your chimney or heating appliance please contact us.

Latest News…

Why Does My Fireplace Blow Back Smoke?

A fireplace is an inviting fixture in a room, but when it blows black smoke, it becomes a health and fire hazard. Multiple factors can cause a fireplace to smoke. While some problems are quick fixes, others may require assistance from a professional chimney service.  ...

What to look for in a sweep

It might seem a straightforward to arrange the repair or building of a chimney but there are many questions that you might not have realised the importance of asking. Here's a beginner's guide to finding the best person to carry out your chimney maintenance – for...

How to light the perfect wood burning stove

Lighting a wood burning stove is simple to do and here are some simple steps that will help you make your wood burning stove spark into life. There is no one set way to light a fire in a wood burning stove and seasoned stove owners all have their own individual ways...

Choosing the right stove for you.

Choosing the right output for your multi fuel stove or wood burner Choosing the correct heat output will be fundamental to your future enjoyment of your wood burning or multi fuel stove and its potential running costs. Just because you have a big space or a big hearth...

How does a chimney work?

All chimneys work on the same principle of something called an updraft. Some are as small as a two-inch pipe and others are so large that even Jolly Old Saint Nick and his reindeer can easily manoeuvre down them. Despite the size, they all work the same way as long as...

It matters what fuel you burn!

Does it matter what I use for fuel? If you live in a smokeless zone then you will be restricted to burning smokeless fuels. To check if you live in such an area, you can phone your local authority and ask them. If, like most people, you do not live in a smokeless zone...

2 + 12 =

The Showroom:
Unit 4 West Street, Stamford, PE9 2PL

Stove showroom: 01780 753 979
Chimney sweeping: 07581 322069
Mobile: 07871 322 780 or 07581 322 069

Email. [email protected]