Frequently Asked Questions

How often does my chimney need sweeping?
Frequency will depend on a number of factors which include the type of fuel used, appliance, duration of use, moisture content of wood fuel, and the type of chimney you have. Your Chimney Sweep will be able to advise on the sweeping frequency during the appointment. The sweeping frequencies below are for guidance purposes only:-

  • Smokeless fuel: At least once a year
  • Wood: Quarterly when in use
  • Bituminous coal: Quarterly when in use
  • Oil: Once a year
  • Gas: Once a year

Will having my Chimney Swept make a mess?
Our Chimney Sweeps are very mindful and conscious of making as little mess as possible, and are in fact trained in the prevention of dust escaping during sweeping. However, there are exceptional circumstances e.g. if a chimney may be blocked with a birds nest, which makes it difficult to guaranteed that no mess will be made.

What should I do to prepare for the sweep’s visit?
Normally they will need a clear passage to the chimney and adequate space to work in. They may suggest you clear any ornaments from the hearth and mantelpiece, and perhaps you could clear the grate of any fuel, ash or rubbish etc before the sweep arrives.

 

Why do I need my chimney swept before it is closed off?
If a chimney is closed off, it can become damp. If there is soot in your chimney, then this soot can turn into a black acidic slurry that in an old chimney can soak into the internal walls causing severe problems. If the damp gets bad, then it can penetrate through the wall into the room where it will cause unpleasant stains on the walls.

Why are there smoke marks just above the fireplace?
This may be caused by smoke leaking back into the room; call Alfred Poppins Chimney Sweep to seek their advice as soon as possible.

A bird has come down my chimney, how do I prevent this happening again?
Seek the advice of Alfred Poppins Chimney Sweep who will be able to advise you on a suitable terminal / guard for your chimney.

For information or advice on your chimney or heating appliance please contact us.

Latest News…

The New Clock Sudbury 5 stove available now!

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We were tasked with removing this open fire in Bourne and the customer was adamant he wanted to replace it all. Although it was a traditional original fireplace, it was damaged in several areas so replacing it was a wise choice. We knocked it open and added a raised...

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We have been attending a property in Tinwell to sort out a chimney that has not been swept in 15 years. Due to the unseasoned wood being burned it has built up a significant amount of tar and creasote. The client wants to have a new woodburning stove installed but...

Time for another Clock

We are getting more and more people buying the new Clock Blithfeild Mk2 stove. Since it’s launch 4 years ago the company have gone from strength to strength and now they have taken the award winning design even further. Clock Blithfeild Mk2 It is one of the easiest...

Town and country Little Thurlow

Today we have been working in Bisbrooke in Rutland. Lining a chimney and connecting a Town and country little Thurlow multi-fuel stove. Along with a stainless steel chimney liner, reclaimed Yorkstone hearth and faux oak beam we think the finish really suits this...

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The Showroom:
Unit 4 West Street, Stamford, PE9 2PL

Stove showroom: 01780 753 979
Chimney sweeping: 07581 322069
Mobile: 07871 322 780 or 07581 322 069

Email. [email protected]