Frequently Asked Questions

How often does my chimney need sweeping?
Frequency will depend on a number of factors which include the type of fuel used, appliance, duration of use, moisture content of wood fuel, and the type of chimney you have. Your Chimney Sweep will be able to advise on the sweeping frequency during the appointment. The sweeping frequencies below are for guidance purposes only:-

  • Smokeless fuel: At least once a year
  • Wood: Quarterly when in use
  • Bituminous coal: Quarterly when in use
  • Oil: Once a year
  • Gas: Once a year

Will having my Chimney Swept make a mess?
Our Chimney Sweeps are very mindful and conscious of making as little mess as possible, and are in fact trained in the prevention of dust escaping during sweeping. However, there are exceptional circumstances e.g. if a chimney may be blocked with a birds nest, which makes it difficult to guaranteed that no mess will be made.

What should I do to prepare for the sweep’s visit?
Normally they will need a clear passage to the chimney and adequate space to work in. They may suggest you clear any ornaments from the hearth and mantelpiece, and perhaps you could clear the grate of any fuel, ash or rubbish etc before the sweep arrives.

 

Why do I need my chimney swept before it is closed off?
If a chimney is closed off, it can become damp. If there is soot in your chimney, then this soot can turn into a black acidic slurry that in an old chimney can soak into the internal walls causing severe problems. If the damp gets bad, then it can penetrate through the wall into the room where it will cause unpleasant stains on the walls.

Why are there smoke marks just above the fireplace?
This may be caused by smoke leaking back into the room; call Alfred Poppins Chimney Sweep to seek their advice as soon as possible.

A bird has come down my chimney, how do I prevent this happening again?
Seek the advice of Alfred Poppins Chimney Sweep who will be able to advise you on a suitable terminal / guard for your chimney.

For information or advice on your chimney or heating appliance please contact us.

Latest News…

Our recent installs – October 2017

The busy season has really kicked in at Alfred Poppins, we have been working on some great stove installations and opening up old fireplaces and bringing them back into use. here are a few recent pictures.     

Why use a professional sweep?

 Now that the busier season starts up again with the chimney sweeping we are starting to fill the spaces in the diary very quickly.   What are the benefits of hiring a professional chimney sweep? A good chimney sweep will have the necessary training and...

Stove package deals

  Now the cold weather is upon us we have some good stove package deals at our shop. You can get a multi fuel stove, 10m of 316 chimney liner and fitting all from £1500 all in!  This offer is only on through September 2017. Call in store or by phone for more...

this weeks installs.

We have had another busy week at Alfred Poppins and some very happy customers. A stove will make a lovely feature in any room and with many different styles to choose from we can help you give your home that special look. Of the installs done this week these 2 really...

Winter is coming!

Autumn is just around the corner so is it time to get your log burner installed? We have lots of stoves on display in our showroom on West street business park, stamford. we stock Woodwarm, Town & Country, Parkray, Cleanburn, Firestorm, Hunter and many more. We...

Our recent work.

We have been very busy at Alfred Poppins recently and we have installed some fabulous stoves. We have also been working with a local fabrication engineer who has been making some stunning log stands which are all one off pieces. They are made to a very high standard...

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The Showroom:
Unit 4 West Street, Stamford, PE9 2PL

Stove showroom: 01780 753 979
Chimney sweeping: 07581 322069
Mobile: 07871 322 780 or 07581 322 069

Email. [email protected]